Shipping Policy

Starnova Jewels

Shipping Policy

Welcome to the Starnova Jewels Shipping Policy, a store owned and operated by Worldwide Apparel Group LLC. We deliver to customers across the United States and are committed to making your delivery experience as transparent and seamless as possible. Below you will find all details regarding processing times, delivery timeframes, order cut-off times, and other important shipping information.

Last updated: April 1, 2026

Shipping Details (United States)

Step Timeframe Cost
Order processing time 1–2 business days Free shipping
Delivery timeframe 4–6 business days Free shipping
Total estimated delivery time 5–8 business days Free shipping
Order cut-off time: 4:00 PM (GMT-7), Monday through Friday.

Business days are Monday through Friday, excluding US federal public holidays.

Please note: During peak periods (e.g. US federal holidays, promotional events, or seasonal surges) or in the event of carrier delays, delivery times may occasionally be longer. Such delays are outside our control.

Shipping Destination

We currently ship exclusively within the United States (all 50 states including Alaska and Hawaii). Delivery timeframes may vary slightly depending on your location and local carrier conditions.

Carriers

We work with trusted shipping carriers and local delivery partners to ensure your order arrives safely and efficiently. The carrier used may vary depending on your delivery address and the most efficient shipping route available.

Tracking information will be provided where available.

Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email including tracking information (where available).

You can check the status of your delivery at any time on our Order Tracking page.

Packaging

All Starnova Jewels orders are carefully packaged to protect your jewelry during transit. Items are shipped in protective jewelry packaging to ensure they arrive in perfect condition.

If your outer packaging appears damaged upon arrival but your jewelry is intact, this is not cause for concern. If the jewelry itself is damaged, please contact us immediately at support@starnovajewels.com.

Taxes & Duties

For deliveries within the United States, applicable sales tax will be calculated and displayed at checkout based on your shipping address and applicable state tax laws.

No additional import duties or customs fees apply for domestic US orders.

Address Changes

If you need to update your delivery address after placing an order, please contact us as soon as possible at support@starnovajewels.com.

We will do our best to accommodate the change, but cannot guarantee updates once an order has been processed or dispatched.

Undeliverable Packages

If a package cannot be delivered due to an incorrect or incomplete address, refusal of delivery, or failure to collect, we reserve the right to deduct any return and re-shipping costs from the applicable refund amount.

Accepted Payment Methods

We accept the following secure payment methods:

  • 💳 Visa
  • 💳 Mastercard
  • 💳 American Express
  • 🅿️ PayPal
USD Payments SSL Secured Trusted Checkout

All transactions are processed in USD ($) and secured by a valid SSL certificate. For further details, see our Payment Policy.

Related Policies

Return & Refund Policy Privacy Policy Terms of Service Payment Policy